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GLOSSARY

Operator Consoles

Operator Consoles are the central answering points on PBX systems. They give at-a-glance information about the stats of lines and extensions. They also give inf...

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Avaya BCM 50

Product Code: 10006
Small to mid-sized businesses that are looking for a phone system need look no further than Nortel. Nortel they have over 50 years experience in delivering high quality products that can help your business develop existing investments and secure new capital for the future.

The Business Communications Manager 50 provides advanced capabilities such as robust telephony features, voice messaging and unified messaging, IP networking, Internet access, contact centres with skills-based routing, and IP telephony. The BCM 50 enables small sites to benefit from convergence capabilities that were previously only available to much larger organisations.

Specification:

  • Phone Lines (External): 16
  • ISDN2: 16
  • ISDN30: 30
  • Phone Exts (Total): 1-44
  • Analogue Phone Exts: 16
  • Digital Phone Exts: 44
  • IP Phone Exts: 32
  • DECT Phone Exts: 0 

System Type: 

  •  Rack Mountable
  • Wall Mountable

Features: 

  • Automated Attendant
  • Automated Call Distribution
  • Voice Mail

Software Applications:

  • Call Management Reporting
  • Call Recording
  • Computer Telephony
  • PC-based Operator Console
  • Unified Messaging

Hardware Applications:

  • Call Recording
  • Data Applications
  • Door Interface
  • Music on Hold
  • Operator Console
  • Paging

Multiple Sites and Networking:

  • DPNSS (Private) networking
  • Q.Sig (Private) networking
  • Voice over IP

Support and Mangement

  • Remote Maintenance
  • Remote Management 
£P.O.A
 
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